Queue changes
Incoming events are grouped by source, topic, and current owner.
Event monitoring
A calm command center for team events.
Pulse Bot turns activity from chats, forms, alerts, and handoff notes into a readable signal stream. Operators see what changed, who owns it, and which events need attention now.
Signals grouped by action.
Pulse is less about raw alerts and more about decisions: answer, review, assign, pause, summarize.
Review windows
Important items are held for a lead without interrupting normal work.
Daily pulse
Short summaries show resolved, blocked, and waiting items.
Readable audit trail.
Every event keeps context: who saw it, what changed, and what the next step should be.
01Capture
The workspace receives an event and normalizes the fields.
02Prioritize
Rules decide whether it is routine, urgent, or waiting for review.
03Close
The final note becomes part of the shared journal.